Apple, News

Apple warns of safety risk in 5W USB power adapter – announces exchange program

Apple has warned its iPhone users about a potential safety risk posed by some of its 5W European  USB power adapters. The adapters shipped with iPhone 3GS, iPhone 4 and iPhone 4S models shipped from October 2009 to September 2012 and those sold separately are identified as those prone to the risk of overheating.

Apple has announced an exchange program targeting these adapters, by which users can exchange their adapters bought in the specified period of October 2009 to September 2012 and get a new one as a replacement. Apple has also made it easy for the consumers to identify the adapters. The vulnerable one has a Solid grey CE on it and the model number reads as “A1300”. The safe new one has a hollow grey outlined CE on it with a model number “A1400”. Other models are not eligible for exchange.

apple-defective-adapter

The exchange programs are up on the below mentioned countries, where the European style adapters are used and were shipped by Apple. The exchange can be done by visiting Apple Retail Store or Apple Authorized Service Provider and producing the affected model.

apple-defective-adapter-countries

Apple also needs to verify the serial of your iPhone, so it is required to be carried along. In case if you have already paid for a new adapter for this issue before this program, you can request for a refund from Apple which would be fulfilled after review.

Visit the Apple 5W European USB Power Adapter Exchange Program

[Via 9t05Mac]

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